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Dark Patterns or Predictive Design: An Assessment of the Amazon Buy Box

Paul S. Richardson, Hsin-Yi Liao, and Bingyang Fang

The BRC Academy Journal of Business

Volume 14

Number 1

Print ISSN: 2152-8721 Online ISSN: 2152-8721

Date: April 15, 2025

First Page 193

Last Page 213

DOI: https://dx.doi.org/10.15239/j.brcacadjb.2025.14.01.ja08

Abstract

Dark patterns are user interface designs that intentionally mislead or coerce users for the benefit of the service provider. In this paper we employ a natural experiment to test the degree to which UX elements akin to dark patterns drive Amazon’s self-preferencing bias. Implications for ethical interface design are discussed.

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