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Latent Employee Turnover and Prevention—When Job Creation Catches Up with Economic Recovery: An Employee Retention Model and Case Study

Barry A. Friedman and Lisa M. Schnorr

The BRC Academy Journal of Business

Volume 6

Number 1

Print ISSN: 2152-8721 Online ISSN: 2152-873X

Date: March 15, 2016

First Page 1

Last Page 30

Abstract

Most employees perform well, are solid organizational citizens, and possess valued intellectual capital. However, this critical mass of employees is at risk due to their experiences over the past two decades (e.g., reductions in force and developmental funding) and its associated reduction in organizational loyalty and commitment. Job creation lags behind economic recoveries. As the economy generates more jobs, more employees leave their organizations for better employment opportunities. We introduce the concept of latent employee turnover- the potential exodus of valued employees in the near future, and ways leaders can retain valued employees. An employee retention model is offered followed by an organizational case study, Constellation Brands, Inc., to illustrate effective employee retention practices.

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